Changes to Online Banking and Bill Pay effective 6/30/22
Passwords: Your password must be at least 9 characters long and include the following:
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It must have at least 1 CAPITAL LETTER
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At least 1 lower case letter
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At least 2 numbers
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And 1 special character, like !@#%* (can not use a question mark)
If your password does not meet the password requirements and you are unable to logon, click on the “Reset Security Code” link and a temporary password will be emailed to the address on file. You may call the credit union if you need assistance at 562 597-0351 during regular business hours.
You must read and accept the terms and conditions presented on the page. If you do not have a current phone number or security questions set up, you must enter those before it will let you continue.
e-Statements: If you do not want to discontinue paper statements, DO NOT click on the e-Statement link in home banking. This will automatically enroll you in e-Statements and you will no longer get a paper statement. Our vendor is working to correct this.
Bill Pay Downtime: Bill Pay will be unavailable Tuesday, 6/28/22 & Wednesday, 6/29/22.
Enhancements include:
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Updated look and feel
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Account to Account transfers – Transfer money to another financial institution you have an account with
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eBills – Sign up to have your bills electronically delivered directly to bill pay and keep everything in one place
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Personalized Merchant Categories
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Bill Reminders and To-Do Lists
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Auto Pay
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Rush delivery of payments (a fee may apply)
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Zelle – Coming Soon!